Friday, June 1, 2012

The Importance Of Clarity: The Sales Apprentice, Sales Training ...

Over the last few years the economy has changed, business has changed and how we go about selling and marketing have changed. For many, life has got tougher. Many businesses that once made a comfortable profit now struggle to keep their heads above water, many salespeople who used to easily beat their targets have to work harder and brands that once sold themselves now do not.

On last night?s Sales Apprentice semi-final we saw the two teams competing to create a luxury product range for an affordable price. This task was all about having a clear brand identity, a solid business plan and a route to market. One team got this, creating a male grooming range with a clearly defined identity, a route to market and a clear business strategy (Ok, so the packaging was poor but that would have been easy enough to change).

The other team messed it up, not really knowing what they were about, what their brand identity was, who they were selling to, what they were selling, at what prices or where.

Clearly, I have no idea what was going on in the head of team leader Adam but we have been watching him for 11 weeks now and he seems to have a fairly common trait whereby he believes that the more things he has to sell, the more chance he has of selling something. People who are desperate to make sales often think this but the opposite is frequently true.

In last night?s task, Adam?s team team set up a confectionery outfit selling hot chocolate, some drunken jellies, some wafer type chocolates and some marshmallows. It all reminded me a bit of standing underneath my Nana?s sweet cupboard at 2pm! You never quite knew what you were going to get?a bit of Spangle here, a Smarty there, perhaps a Chewit or, if you were really lucky, a Fruit Salad or a Chocolate Eclair? but I digress?

You will see people do this. They figure?if they can sell something, they should. They don?t seem to realise that people do not want to pay a premium for a jack of all trades and a master of none. People want to understand your business, they need to know what your business is about, they want to know how you are different. You need to make it easy for them to find you, easy for them to come to you for advice / help, easy for them to buy off you, easy for them to get excited about your brand, easy for them to recommend you. Fail to do this and you just make it ?easy for them to go somewhere else.

In my business, over the years, I have defined what I do so that my clients know what I and my business are about. And to do this you need to realise that IT IS ok to turn business away. One of the best words I ever use is, ?No?. Just because I could train your team on communication skills doesn?t mean that I am going to (I?m not). And just because I could do deskside coaching with your sales team doesn?t mean I will (because I won?t). But if you want a motivational speaker to inspire and motivate your teams at your next conference, that I will do!

If you want people to understand what you are all about then you need to be able to clearly define it yourself. When asked what they were about, Adam could only say what they weren?t about? ?not a chocolatier? and ?not a confectioner?. Who is ever going to remember what you?re not? Who even cares what you?re not?

WHAT ARE YOU?

In today?s competitive and challenging business markets, your company identity and brand is more important than ever. You need to be able to clearly articulate what you?re about, what you sell, why you sell that, who it helps, how it helps people, why they want it, why they need it? and so on?

Not surprisingly, Ricky and Tom won the task with their male grooming plan, Modern Gentleman and Adam, Jade and Nick lost with their (not so) Sweet Thing. Lord Sugar was faced with a difficult decision in the boardroom but concluded that Adam was out of his depth and fired him.

That leaves Ricky, Tom, Nick and Jade in next week?s final. Without prior knowledge of the business plans I have no idea who I would pick as a winner but I did have a thought that it would be rather fun to cancel next week?s ridiculously staged and hammed up interview process and instead have them go and present their business plans to Duncan Bannatyne, Hilary Devey, Theo Paphitis, Deborah Meaden and Peter Jones. Now that would be a good show!

Related posts:

  1. The Sales Apprentice: Sales Training & Business Development Tips From The Hit TV Show 2012, Week 10
  2. The Sales Apprentice 2012: Sales Training & Business Development Tips From The Hit TV Show, Week 3
  3. The Sales Apprentice: Sales Training & Business Development Tips From The Hit TV Show, 2012, Week 9
  4. The Sales Apprentice 2012: Sales Training & Business Development Tips From The Hit TV Show, Week 4
  5. The Sales Apprentice: Sales Training & Business Development Tips From The Hit TV Show, 2012, Week 8

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Insight: Butler's journey from trusted servant to accused Judas

VATICAN CITY (Reuters) - Just after dawn on Wednesday, May 23, Paolo Gabriele said goodbye to his wife, passed by the bedrooms of his three children and left to start another day in the service of the man Roman Catholics believe is the vicar of Christ on Earth.

By the end of the day, Pope Benedict's butler would be branded a traitor and some, including an Italian cardinal, would compare him to the most famous betrayer in history - Judas Iscariot, the man who turned Jesus over to the Romans.

Dark haired and handsome, Gabriele, 46, left his simple home on the third floor of a 1930s Vatican apartment block named after the 7th century monk Saint Egidio.

With the St Ann's Gate entrance, guarded by Swiss Guard in blue berets, to his back, he passed the Holy See's central post office on Via Del Belvedere, turned left to climb a stone stairway named after Pope Pius X, and walked up a flight of covered steps to enter the small Renaissance-era Courtyard of Sixtus V.

Here he used a key held by fewer than 10 people to enter an elevator that leads directly to the pope's private apartment on the third and top floor of the Apostolic Palace in the world's smallest state. Even cardinals can't use it.

Gabriele, said by those who know him to be a timid, reserved and shy man, is now at the centre of the worst crisis in Pope Benedict's pontificate.

His face has appeared on the front pages of newspapers all over the world, accused of being the source of leaked documents alleging serious Vatican corruption and cronyism in a scandal that has shaken the very centre of the Church.

To some - even if he is found guilty - he is an idealist who wanted to root out corruption in the Vatican and was helped by outside accomplices. To others, he is merely a pawn in a much bigger power struggle among cardinals inside the Vatican walls.

"I know Paolo and I don't think he is capable of doing something like this by himself," a person who spoke on the condition of anonymity told Reuters.

"It is clearly a betrayal of the pope's trust but I don't think he could have acted alone," that person said.

That Wednesday morning when Gabriele, dressed in a dark suit and white shirt, entered the private papal apartment, he walked down a corridor past the pope's modern private chapel, with its stained glass ceiling and white leather kneelers.

Even as he was serving the pope his breakfast, after the pontiff had said mass with other members of the "papal family" that morning, Gabriele knew he was a suspect in an investigation into leaks that had begun in January.

"He was questioned earlier but the decisive elements that permitted the arrest surfaced later," a Vatican official said, adding that one of the pope's two private secretaries, Monsignor Georg Ganswein, had confronted Gabriele with his suspicions.

LAST RIDE IN THE POPEMOBILE

At precisely 10:30 that sunny Wednesday morning, Benedict rode in his white popemobile through the Arch of the Bells into St Peter's Square to start his weekly audience. Gabriele was in his usual place, to the right of the driver, and his stony face showed no emotion.

It was the last ride he would take in the iconic vehicle that carries the man world diplomacy recognizes not only as leader of 1.2 billion Roman Catholics but as "The Sovereign of the State of Vatican City."

That afternoon, agents led by Domenico Giani, 49, the shaven-headed Vatican police chief who is known by the diminutive "Mimmo" to his friends, rang the buzzer on the Gabriele family apartment and entered.

Giani was formerly a member of the Italian secret service.

"It's not a fancy place - four rooms, a bath and a kitchen, if I remember correctly," someone who has been inside told Reuters.

Inside, they found what the Vatican newspaper L'Osservatore Romano - which waited nearly a week before writing about the arrest - called "a large number of confidential documents" belonging to the pope.

"A sense of tension, disorientation, stupor and sadness fell over the whole place like a thick fog after news of Paolo's arrest spread," said one Vatican worker describing the mood of employees from priests to postmen in the following days.

Because the Vatican does not have a jail, Gabriele is being held in a simple "safe room" with a bed and small table in the Vatican police station.

But the question on many people's minds and lips, including Gabriele's friends, was "Why? What is the motive?"

If he is guilty, why would Paoletto (little Paul, as he known), a devout Catholic and devoted father, betray the man whose official titles include "Successor of the Prince of the Apostles" and "Servant of the Servants of God"?

People who know Gabriele, now called "the defendant" in Vatican statements, exclude money as a motive.

They say the butler, who still attends Mass each day in the police station, would not have been able to spend it anywhere without raising suspicion; unless he left his job and probably even Italy.

And why, at 46 with three small children, would he leave a simple but comfortable life in the Vatican? While Vatican employees do not receive large salaries, they do enjoy benefits such as low rent, no income tax and cheap food and petrol at the commissaries of the 108-acre city state.

NO CHECKBOOK JOURNALISM, SAYS AUTHOR

Gianluigi Nuzzi, the Italian journalist who revealed many of the documents alleging corruption in the Vatican and internal conflict over the role of the Vatican bank, declines to reveal his sources but insists he did not pay anyone.

Nuzzi, a respected journalist with a good track record whose book "His Holiness: The Secret Papers of Benedict XVI," contains some of the allegations, says his sources were simple, devout people "genuinely concerned about the Catholic Church" who wanted to expose corruption.

People who know Gabriele, who started out as a humble cleaning person in the Vatican, said there was no indication either that he could have been blackmailed over his private life to force him to leak the documents.

Apart from Gabriele, the few other people who could go directly into the papal apartments via the reserved private elevator at the base of the Sixtus V courtyard include the pope's two priest secretaries, Ganswein and Maltese Monsignor Alfred Xuereb, and four consecrated women of "Memores Domini".

Memores Domini is an association of lay women, similar to nuns, who take vows of poverty, chastity and obedience within the Catholic organization Communion and Liberation. Their names are Carmela, Loredana, Cristiana and Rossella.

The fact that Gabriele was part of a tightly knit group known as "the papal family" explains the sadness and bitterness in the pope's words when he first spoke about the crisis in public on Wednesday, exactly one week after the butler's arrest.

"Our life and our Christian path are often marked by difficulties, incomprehension and suffering," he said, adding that all people must persevere in the face of "conflicts in human relations, often within one's own family".

While the pope's secretaries and the four women who help him run the simple household live in the papal residence, Gabriele stayed in his own apartment nearby with his family.

"He lived in the Vatican but not in the papal apartment," one Church official who knows Gabriele told Reuters. "He could have met with anyone in the Vatican or outside the Vatican".

In an interview with Reuters, Nuzzi would not say if any of the documents he had received came from Gabriele.

His book contains a treasure trove of private Vatican correspondence, including documents alleging cronyism and corruption in contracts with Italian companies, conspiracies among cardinals and clashes over management at the Vatican's own bank, the Institute for Works of Religion, or IOR.

He said the book, which hit the stands last week and is already sold out in Rome, is based on confidential conversations with more than 10 Vatican whistleblowers.

LOOKING FOR THE CROWS

The Vatican has not contested the authenticity of the documents but says their leak was part of a "brutal" personal attack on the pope and their publication "a criminal act".

The Italian media have dubbed the people who have leaked the documents "Corvi" (crows), a pejorative Italian term for an informant.

"They are not crows, they are doves who wanted to shed light, clean their air," Nuzzi told Reuters. "If the image of the Vatican that emerges is negative, it is not my fault, it is because of what is written in the documents."

The leaks began in January when an investigative television show hosted by Nuzzi broadcast private letters to Secretary of State Cardinal Tarcisio Bertone and the pope from Archbishop Carlo Maria Vigano, former deputy governor of the Vatican City, who has been moved to Washington as the Vatican's ambassador.

The letters showed Vigano was transferred after he exposed what he said was a web of corruption and cronyism linked to the awarding of contracts at inflated prices to Italian contractors.

Bertone responded by removing Vigano from his position three years before the end of his tenure and sending him to the United States, despite his strong resistance.

Bertone, whose job is to keep the Vatican's central administration, or Curia, running smoothly for the pope, now looks weakened after the leaks scandal and other failures.

They include the abrupt departure last week of the Vatican bank's Italian chief Ettore Gotti Tedeschi - who was recruited by Bertone from Spanish bank Santander - after a no-confidence vote by its board.

At his position in the papal apartments, Gabriele was in a prime position to see at least some of the disarray and tension in the Curia. But it remains to be seen whether he really was a pawn used by others to undermine Bertone, as some sources say.

"This is a strategy of tension, an orgy of vendettas and pre-emptive vendettas that has now spun out of the control of those who thought they could orchestrate it," said Alberto Melloni, a prominent Italian Church historian.

After his arrest Gabriele called an old school friend and devout catholic, Carlo Fusco, and asked him to be his defense lawyer. Fusco, a civil advocate, called in criminal lawyer Cristiana Arru to help with Gabriele's defense.

Gabriele's fate is now in the hands of Piero Antonio Bonnet, the Vatican's public prosecutor.

He will decide if the man who once was trusted with the keys to the papal elevator should stand trial for aggravated theft, or even worse, disclosing the documents of a head of state or breaking a special pontifical law protecting papal confidentiality.

The pope has tried to end talk of conflict under his roof.

Breaking his silence on the scandal on Wednesday, he expressed full confidence in his staff, including those who he said work "in silence" to help him carry out his ministry.

But that group no longer includes Gabriele, who only a few days ago was one of the closest men to Pope Benedict but now sits in a lonely room in the Vatican awaiting his fate.

(Additional reporting by Silvia Aloisi, Paolo Biondi, Tom Heneghan and James Mackenzie, editing by Barry Moody and Ralph Boulton)

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Hinsdale roofing company - What does A New Roof Cost? What To ...











When it's time to replace the roof on your home, there are a number of different things that must be considered. However, one of the first questions homeowners often ask is 'What's this going to cost?' Cost is an important consideration, but the answer to this question isn't as easy as many homeowners might hope. Here are the different factors that can affect the price of your installation.

Things You Can't Control: The Size, Shape And Pitch

The first thing your roofing company should do is take a look at your actual home from the roof top and not just from the ground. Savvy roofers will order satellite images of your roof as well. They'll inspect the size, the pitch and the design of your roof. It makes sense that larger houses will cost more, but what about the other factors? A house with a steep pitch will cost more simply because it's more difficult for contractors to maneuver around while working rooftop. Lastly, they'll look at the design. A design that's more complicated with additional flashing points will require more materials than one that's straightforward.

Things You Can Control: Shingles And Other Roofing Materials

Once your roofing contractors have gotten the layout of your roof, expect to sit down with them and discuss your options. The first thing you need to look at is shingles. There are a number of different types and brands of shingles and each one will have a different price point. Your roofing company should go over each type of shingle, its cost and the benefits and drawbacks of each. Shingles can drastically improve your home's curb appeal so choose carefully!

One other thing to consider is the type of underlay that you'll be using underneath the shingles. Many homeowners are tempted to skimp on this step, but a roof is only as strong as its weakest link so this is just as important as the shingles.

Lastly, it's vital to include proper ventilation. An improperly ventilated roof can cause utility bills to skyrocket, as the home's heating and cooling systems need to work harder to keep it at a comfortable temperature. More importantly, you could actually damage your new roof and it can be susceptible to leaks if you don't include proper ventilation. Roofing contractors should be knowledgeable about the type of vents your home needs, as well as how many are necessary to meet the warranty of your shingles.

Beware The Low Bid

A roofing company's employees can vary wildly and as the old saying goes, you get what you pay for. If you pay for someone to simply nail shingles on with a nail gun, that's what you'll get. Look for roofing contractors who hire experienced, highly certified craftsmen. Nearly 80 percent of problems can be directly attributed to an improper installation, so make sure you're choosing a contractor who knows what they're doing.

There are many things to consider when it's time to install a new roof, which is why there's no easy answer to the question 'How much is this going to cost?' Do your research and choose a company you can trust to ensure that you're getting the best products and services for your home.

Top roofing contractors in Naperville, Opal Enterprises, has the skill needed to complete Wheaton roofing jobs of any size. Opal Enterprises provides personal service to each and every customer it serves. To see photos of completed jobs from the Hinsdale roofing company, please visit their site.

Keywords: Hinsdale roofing company, Roofing contractors Naperville, Wheaton roofing

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Mouth-based bling MP3 player puts your tunes on retainer

Image

It's time to give your pockets a rest. Take a cue from Parsons student Aisen Chacin and stick your MP3 player where it belongs: in your mouth. The catchily-named Play-a-Grill combines bone-conducting music playback with a classic bit of bling-based technology. This "attempt to provide an unusual display and interface in comparison to typical audio/visual stimulation and digit based control panel" utilizes an iPod Shuffle knockoff, which sits in the roof of the wearer's mouth for some good, old fashioned tongue control over music playback. At the moment, the player looks to be more art project than consumer product (complete with a Nelly-quoting paper), but perhaps this is the iPod killer everyone's been searching for all along.

Continue reading Mouth-based bling MP3 player puts your tunes on retainer

Mouth-based bling MP3 player puts your tunes on retainer originally appeared on Engadget on Fri, 01 Jun 2012 04:32:00 EDT. Please see our terms for use of feeds.

Permalink New Scientist  |  sourceAisen Chacin  | Email this | Comments


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T-Mobile HTC One S software update coming tomorrow!

HTC One S

If you're the proud owner of an HTC One S on T-Mobile, you'll want to keep an eye out on May 31 for your software update notification. As noted on the T-Mobile site, an update is set for release that day and has some bug fixes and improvements that it will bring to the device:

Improvements

  • Resolves goodbye splash not appearing when powering off due to low battery.
  • Resolves voicemail indicator not appearing while using Wi-Fi calling.
  • Improvements to Wi-Fi Calling
  • Improvements to camera stability
  • Resolves signal fluctuation.

You'll have to be on software version 1.53.531.76 710RD, not rooted and have more than 50 percent battery life in order to take the update. When completed, you will then be on software version 1.84.531.2 710RD. Hit the links below to check out the full details or discuss more in the Android Central Forums. Plus, if you've not read our full HTC One S review as of yet -- check it out.

Source: T-Mobile, via: Android Central Forums



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Victoria Beckham Calls Herself a "Moody Cow" in Photos

Victoria Beckham is renowned for appearing sultry and mysterious in public. She rarely ever smiles in pictures and has developed a reputation for being aloof, but the fashion designer doesn't care if she's perceived as having a cold demeanor.

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Basic Real estate property Marketing ? 2020Parenting.com

May 31, 2012 by Mason

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